Shipping Policy (Ashiq)
Orders below ₹500 will be charged ₹40 shipping fee
Order Processing
All orders are processed within 3 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
We offer Rs.40 flat rate shipping to inside India.
All times and dates given for delivery of the products are given in good faith but are estimates only.
Local Delivery
We do not provide local delivery or in-store pickup.
International Shipping
We do not offer international shipping.
Delivery Timeline
Processing Time
Orders are processed and dispatched within 3-5 business days of order confirmation.
Delivery Duration
Orders are typically delivered within 7 to 15 days from the date of dispatch.
Order Tracking
When your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to become available.
If you haven't received your order within 8 days of receiving your shipping confirmation email, please contact us at shopping@essagarments.com with your name and order number.
Failed Delivery Attempts
Incorrect Address
Please provide an accurate and complete shipping address. Essa Garments Private Limited is not responsible for delays or failed deliveries due to incorrect or incomplete addresses provided at the time of order placement.
Customer Unavailability
If you are unavailable during delivery attempts, our courier partner may temporarily hold your package or return it to our warehouse. Please ensure someone is available to receive the delivery.
Order Modifications & Cancellations
Once an order has been processed, modifications are not possible. If you need to update your shipping address or cancel your order, please contact us immediately at shopping@essagarments.com.
While we will make every effort to accommodate your request, we cannot guarantee changes once the order has been dispatched.
Delivery Guarantee
In the rare event that a delivery cannot be completed, a full refund will be processed to the original payment method within 10 to 15 days from the date the issue is confirmed.
Shipping Restrictions
Certain products may be subject to shipping restrictions due to local regulations or courier limitations. If your order is affected, our customer support team will reach out to provide further details and discuss alternative solutions.
Returns Policy
For questions about returns, please review our Return Policy.
Need Help?
If you have any questions or concerns about our shipping policy, please don't hesitate to reach out:
shopping@essagarments.com